Last updated July 12, 2024


Municipal Backflow LLC is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”). This Policy is incorporated into the Terms of Service.

By using the Service, you agree to the terms of this Policy. Municipal Backflow LLC reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you

Through the use of the Service, Municipal Backflow LLC will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to us, as well as any comments or feedback regarding the Service that you send to us.
How Municipal Backflow LLC uses Personal Information about you

We use Personal Information to
(a) provide you with the Service,
(b) process and respond to inquiries,
(c) improve the Service,
(d) if necessary, contact you with important announcements or messages.

Opting in
A mobile user might opt-in by:
  • Entering a phone number online,
  • By verbally providing a mobile number to a Municipal Backflow LLC representative over the phone to be used for SMS messages,
  • Sending an Mobile Originating (MO) message containing an advertising keyword,
  • Filling out a paper form that includes their phone number, or
  • Signing up with a technician at a point-of-sale location.

Opting out

You may opt out of the Service for any reason. You can opt out by texting “STOP” to any SMS message from Municipal Backflow LLC.

Questions or concerns?

If you have any additional questions regarding this Policy, please feel free to contact us any time by calling 312 638-9878.

SMS Terms of Service
Use of the Municipal Backflow LLC text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.
  1. Municipal Backflow LLC will allow several different opportunities, such as a entering a phone number online, to opt-in to SMS services. The opt-in received will sign up to receive Notifications from Municipal Backflow LLC.
  2. You can cancel the Service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  3. We are able to deliver messages to the following mobile phone carriers. Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. ***Carriers are not liable for delayed or undelivered messages***
  4. As always, message and data rates may apply for any messages sent to you from us and to us from you, and Municipal Backflow LLC is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the Service provided by this short code, you can send an email to
  5. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that Municipal Backflow LLC will not be liable to you if this occurs.
  6. By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize Municipal Backflow LLC to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.
  7. If you have any questions regarding privacy, please read our Privacy Policy.