Open Positions

There are no open positions at this time.

NOTICE:

Security is Everyone’s Responsibility

Keeping an Eye Out for Telcom Attacks

-Voice Over Internet Protocols (VoIP) is one-way threat actors attempt to trick unsuspecting consumers into sharing their confidential information, such as user names, passwords, bank account information, and the like. These actors frequently use “ID Spoofing” as vehicles in their attack campaigns.

-ID Spoofing is when a caller deliberately falsifies the information transmitted to a caller ID display to disguise their identity. Scammers often use “neighbor spoofing” so it appears that an incoming call is coming from a local number, or spoof a number from a company or a government agency that the victim probably knows and trusts. Then they use scam scripts to try to steal money or valuable personal information that can be used in fraudulent activity.

-Smishing is a similar form of social engineering fraud, but it exploits SMS, or text, messages rather than VoIP. In a smishing scheme, the scammer purports to be a known entitity and texts a link to such things as webpages, email addresses, or phone numbers that, when clicked, automatically open a browser window or email message or dial a number. This integration of email, voice, text message, and web browser functionality increases the likelihood that users will fall victim to engineered malicious activity.

Red Flags
-Job Openings
-Demands for payment
-Program enrollment
-Winning a prize
-Account verification
-Order/shipping confirmation
-Tech support

Tips To Help You Remain On Guard
-Pay attention to the Uniform Resource Locator (URL) of a website. Look for URLs that begin with “https” – an indication that sites are secure – rather than “http.
-Be suspicious of unsolicited phone calls, visits, or email messages from individuals asking about employees or other internal information. If an unknown individual claims to be from a legitimate organization, try to verify his or her identity directly with the company.
-Do not provide personal information or information about your organization, including its structure or networks, unless you are certain of a person’s authority to have the information.
-Do not reveal personal or financial information in a text or email, and do not respond to email solicitations for this information. This includes following links sent in a text or email.
-Don’t send sensitive information over the internet without checking a website’s security

If You’re a Victim?
Immediately change any passwords you might have revealed. Consider reporting the attack to IC3.gov, and the police, and file a report with the Federal Trade Commission.

Open Positions

Customer Support Specialist and Scheduler

Municipal Backflow is a world class backflow testing company for Northern Illinois and is seeking to hire a Customer Support Specialist, Scheduler and Sales Person.

The perfect candidate must be ambitious, self-motivated, have excellent problem-solving skills, grounded in morals and ethics and disciplined!

This is a virtual company meaning we all work from home; therefore, these skills are crucial for both our team and our customers. Communication and collaboration are top priority, so we require that you live no more than an hour or so drive from the Chicagoland area. This still allows us to have company meetings, dinners and training. Additionally, we are looking for long term, sincere applicants! This is a full-time position from 8-5 Monday through Friday.

Desired Skills and Experience:

  • Excellent computer and phone skills are a must.
  • Desire to learn and grow.
  • Ability to multi-task while holding a conversation with a customer.
  • Assertive spirit with a strong desire to succeed, anticipate problems, adapt to the conditions, provide insight and recommendations, and maximize opportunities.
  • Have sales experience or the ability to adapt and learn this industry.
  • Proven ability to network and build rapport.

What You Will Be Doing:

  • Make and field phone calls and emails.
  • Scheduling appointments for backflow tests and repairs.
  • Submitting documentation to regulating agencies.
  • Maintain accurate records in the database.
  • Build customer relations and acquire new business.

Compensation / Benefits:

  • Compensation is hourly and is based on skills and experience.
  • Health, Dental and Vision is available.

Education:

  • High School or High School Equivalent required.
  • College Preferred.
  • Job Type: Full-time

Backflow Field Tech – Licensed Plumber

Municipal Backflow is a world class non union backflow testing company for Northern Illinois and is seeking to hire a licensed CCCDI inspector.

The perfect candidate must be ambitious, self-motivated, have excellent problem-solving skills, grounded in morals and ethics and disciplined!

This is a virtual company meaning we all work from home; therefore, these skills are crucial for both our team and our customers. Communication and collaboration are top priority, so we require that you live no more than an hour or so drive from the Chicagoland area. This still allows us to have company meetings, dinners and training. Additionally, we are looking for long term, sincere applicants! This is a full-time position.

Desired Skills and Experience:

  • Must be an IL licensed journeyman plumber
  • Must hold a current and active CCCDI license
  • Track record of exceptional customer service experience.
  • Excellent communication skills
  • Ability to use computer applications including a mobile device during field work. 
  • Desire to learn and grow.

What You Will Be Doing:

  • Perform routine annual backflow testing.
  • Assist customers with backflow related questions while on site. 
  • Perform backflow repair work 
  • Perform backflow installations
  • Maintaining proper field documentation related to backflow and business operations. 
  • Maintain accurate records in our CRM as required daily.

Benefits/Compensation:

  • Compensation is hourly and is based on skills and experience.
  • Health, Dental and Vision is available.

Education:

  • High school or equivalent